Shipping Information:
New Zealand:
- We deliver by courier and NZ post depending on requirement and location.
- Fast delivery time of 2-4 business days.
Australia:
- At present we do not deliver to Australia
USA and Rest of the World:
- At present we only deliver within New Zealand
Important Notes:
- Please double-check and ensure your shipping address is correct.
- We will send you an email confirmation when your order is received, followed by another email with tracking information once your order has been shipped.
Delivery :
- We deliver by courier and NZ post depending on requirement and location.
- Orders are processed swiftly, within 1-2 business days.
- Enjoy fast delivery within New Zealand: Receive your order in just 2-4 business days.
Returns:
- If you encounter any issues with your order, please contact us at admin@patchpinflag.nz or use the contact form by clicking here.
- Refunds are eligible for unused items in their original packaging, as long as you inform us within 14 days of receiving the item.
- After notifying us, you have an additional 14 days to return the items to us.
- Customers are responsible for covering return postage costs and ensuring the safe transit of items.
- Refunds will be issued within 14 days after we receive and verify the returned items are in a resaleable condition, using the original payment method.
- Accept returns for both defective and non-defective products
- Exchanges Not accepted
- Product condition
- New only
- Window 14 days
- Method By mail
- Return label Customer responsibility
- Refund processing time 2 days
Return Address: Please Email us at admin@patchpinflag.nz for our New Zealand address.
Contact us at admin@patchpinflag.nz for questions related to refunds and returns.
